plugin not working. Are these settings correct?
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plainhavoc
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10 years 9 months ago #2103
by plainhavoc
Hello, After following the tutorial using an existing cb dropdown field for usergroup, I am finding that the setup is not working for new members.
Both my usergroups, and the selection options in the cb field have a space in the names. I'm wondering if this could be the root cause.
In the screenshots, you will see the parameters of the auto group plugin, the community builder field, the values at the bottom of the field page, and the uac user groups from joomla 3.2*.
Any information would be greatly appreciated as to what I am doing wrong.
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10 years 9 months ago #2104
by admin
Hi,
it seems all perfect (blanks are not a problem), just set "Clean ACL" to yes, if you want to see changes immediately, otherwise user have to log off and on again.
If this not solves, send me an email at info(at)selfget.com, and we will find a way to fix together.
Kind regards,
Luigi
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plainhavoc
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10 years 9 months ago #2105
by plainhavoc
I have again attempted registering a new member. Even after a server restart it does not add members to the user groups.
I have several CB addons integrated with Kunena forums. Wondering where this issue might be.
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10 years 9 months ago #2106
by admin
Hi,
I can help you to fix the issue in two ways, as you prefer.
You can provide a temporary backend access to a test site (a live site clone) where I can check settings, or we can schedule a remote support session using Team Viewer, so you can share your screen and show me your settings.
Just advise.
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plainhavoc
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10 years 9 months ago - 10 years 9 months ago #2107
by plainhavoc
Teamviewer would suit the need best. Just let me know meeting id, or I can invite you to one.
Last edit: 10 years 9 months ago by plainhavoc.
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