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Subscription Purchased - Can't download :)

  • internetix
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9 years 3 months ago #4169 by internetix
Subscription Purchased - Can't download :) was created by internetix
Hi there,
I just purchased a jBackend subscription. Everything went smooth, subscription is activated but i can't access the jbackend downloads.
All that i get is this message : "Please login to download the file" .... although i am logged in and active subscriber.

Thanks !

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9 years 3 months ago #4170 by admin
Replied by admin on topic Subscription Purchased - Can't download :)
Hi and thanks.
Sorry for issue but just logout and login again. Sometimes the user profile is not updated until logout. Let me know.

Kind regards,
Luigi
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9 years 3 months ago #4173 by internetix
Replied by internetix on topic Subscription Purchased - Can't download :)
All good ! :) I logged-in again and manage to access downloads . Thanks !

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9 years 3 months ago #4176 by admin
Replied by admin on topic Subscription Purchased - Can't download :)
Great and sorry again for the issue. :)

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9 years 3 months ago #4191 by linkedla
Replied by linkedla on topic Subscription Purchased - Can't download :)
Hello,
I did buy the Tag Meta Enterprise Subscription and logout, and even wait for 20 hours and yet I have no access to downloads and still telling me to login with sessions started.
Please help.

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9 years 3 months ago #4192 by admin
Replied by admin on topic Subscription Purchased - Can't download :)
Hi Jose and thanks for subscribing.
I have checked your account and all is ok. You have a valid lifetime subscription to Tag Meta.

Just login and go here:

www.selfget.com/downloads/file/21-tagmeta-enterprise-j30.html

Let me know. I can send you by email but it's better to check and fix issues now for future downloads.

Kind regards,
Luigi
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