Log in Register
× Requests and support related to jBackend.

Cannot download jBackend although paid

  • feitdept
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 4 months ago #6471 by feitdept
Cannot download jBackend although paid was created by feitdept
Dear Selfget Support,

I just paid up the subscription on jBackend. I logged in and try to download the package, it says Please login to download. I am sure I am already login and the subscription payment shows "completed". Would you kindly help.

Ken

Please Log in or Create an account to join the conversation.

More
6 years 4 months ago #6472 by admin
Replied by admin on topic Cannot download jBackend although paid
Hi Ken,
I just checked and you bought a subscription to jBackend Release System, not to jBackend (is a different subscription with a different price). BTW, I have manually changed it for you so now you should be able to download jBackend.

Kind regards,
Luigi

Please Log in or Create an account to join the conversation.

  • feitdept
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 4 months ago #6473 by feitdept
Replied by feitdept on topic Cannot download jBackend although paid
I see. My bad. Thank you for your arrangement.

Regards,

Ken

Please Log in or Create an account to join the conversation.

More
6 years 4 months ago #6480 by admin
Replied by admin on topic Cannot download jBackend although paid
U're welcome.

Best regards
Luigi

Please Log in or Create an account to join the conversation.

Time to create page: 0.153 seconds