Installation problems; component will not load
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misterd
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9 years 8 months ago #4070
by misterd
I had to purge my cache to see the update files. I am running them now... do you think I'll need to uninstall and reinstall again?
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9 years 8 months ago #4071
by admin
I think ReDJ will work after upgrade, no need to reinstall it.
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misterd
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9 years 8 months ago #4072
by misterd
OK... I'm not gonna freak out. But the update process reloaded to a completely white screen and now the site won't load. I'm not freaking out: I know that the files are still intact and that, worse case, there are backups... but do you have any expertise to offer?
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9 years 8 months ago #4073
by admin
Of course I can help you to fix the issue.
The first step, check the error log on your server, and you should find the error message forthe blank screen (e.g. a php error).
For quick solution you can contactme on skype (selfget) or send me an email at info(at)selfget.com.
Regards,
Luigi
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9 years 8 months ago #4075
by misterd
I managed to get the admin page to load... but am stuck with this error:
1146 Table 'noam_joomla.n4kzv_postinstall_messages' doesn't exist SQL=SHOW FULL COLUMNS FROM `n4kzv_postinstall_messages`
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