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Error installing RED-DJ

  • djsmooth5
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7 years 2 weeks ago #6425 by djsmooth5
Error installing RED-DJ was created by djsmooth5
HI Support!

I am trying to use REDJ as I have heard it was the best extension for redirects and wanted to try the community edition before getting the full version.

I am trying to install on Joomla 3, but getting this error:

"Error

The alias com-redj-menu-redj is already being used by COM_REDJ_MENU_REDJ menu item in the menu (remember it may be a trashed item)."

"Warning

Error building Administrator Menus."

It says it was installed successfully but I cannot see it under my components menu?

I have tried uninstalling and re-installing but same issue still.

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7 years 1 week ago #6428 by admin
Replied by admin on topic Error installing RED-DJ
First time I see this error. Is this site accessible from the web? If so, send me a PM at info(at)selfget.com.

Kind regards,
Luigi

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7 years 1 week ago #6431 by djsmooth5
Replied by djsmooth5 on topic Error installing RED-DJ
Luigi,

We managed to fix it. The menus were created, apparently from a half install, and we had to delete them from the menu (administrator) section. Then we reinstalled and it worked.

Although I dont know why REDJ is not working for us. We want to buy full version but we cant even get the free version to work. We have tried all day.

We only have a few directs we trying to get work before doing them all and not winning.

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7 years 1 week ago #6432 by admin
Replied by admin on topic Error installing RED-DJ
Maybe I could help you with the kickstart...

Can you post here an example of a redirection rule you created?

Thanks,
Luigi

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