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White screen after saving

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10 years 11 months ago #1895 by vivacomputers
White screen after saving was created by vivacomputers
Hi,

First off all I love the extension! It saved me already a lot off work only my knowledge could be better :dry: .

I only ran into a problem now. About 2 days ago, just like that, the component produces a white/blank screen after pressing the Save or Save/Close button. I know that it is RedJ because when I switched off the plugin the button at least the page stayd like it is. After this I still have a problem because my Save and Save/Close buttons aren't working anymore.

I hope you can help.

Regards,

Roland

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10 years 11 months ago #1897 by admin
Replied by admin on topic White screen after saving
Hi Roland,
is this something that I could check from the web? If so, send me an email at info(at)selfget.com with steps to replicate the issue. If this is not possible, we could schedule a remote session with Team Viewer so you can show me the problem.

Kind regards,
Luigi
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10 years 11 months ago #1898 by vivacomputers
Replied by vivacomputers on topic White screen after saving
Hi Luigi, I think you can best login but if necessary Teamviewer is also possible. I will give you my login because I can't make any new user because my Save button doesn't work. I will PM you or send a email with the login.

By the way to activate the RedJ plugin you have to press in the overview of all plugins the button to (de)activate because that will work.

Thank you and regards!

Roland

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10 years 11 months ago #1899 by admin
Replied by admin on topic White screen after saving
Hi Roland,
check your mailbox. It seems the problem is present even on other plugins without to enable ReDJ. Check your server error log and let me know.

Kind regards,
Luigi
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10 years 10 months ago #1975 by vivacomputers
Replied by vivacomputers on topic White screen after saving
Thanks to Luigi a lot of my problems are solved now! He did not only solve the problem that I was facing but also a lot more which was bothering me for a long time!

This guy is great!

Thank you and a Happy (advanced hehehe) New Year!

p.s. the offer for the beer still stands ;)

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10 years 10 months ago #1979 by admin
Replied by admin on topic White screen after saving
Hi Roland,
I really appreciate this. For any further request you are always welcome.

Have a Nice New Year,
Luigi

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