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Blank component page with Enterprise Redirect

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11 years 3 weeks ago - 11 years 3 weeks ago #2261 by rowby
Blank component page with Enterprise Redirect was created by rowby
Hi

Using Joomla 3.1.5 and ReDJ1.7.4Enterprise_J3

After installing and clicking on the component the component's page is blank.

Any suggestions.

I am using Admintools, but my initial testing seems to indicate that that is not the problem. (But I may be wrong).

Any suggestions for troubleshooting this issue?

Thanks!

Rowby
Last edit: 11 years 3 weeks ago by rowby.

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11 years 3 weeks ago - 11 years 3 weeks ago #2262 by admin
Replied by admin on topic Blank component page with Enterprise Redirect
Hi Rowby,
do you have access to error server log? The error message could help us to fix issue fast. Anyway, pls, send me an email at info(at)selfget.com. We can schedule a remote support session.

Kind regards,
Luigi
Last edit: 11 years 3 weeks ago by admin.

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11 years 3 weeks ago #2263 by admin
Replied by admin on topic Blank component page with Enterprise Redirect
Now I got it. Look at this:

www.selfget.com/forum/redj/626-500-error-when-accessing-component.html

If is not possible to upgrade, let me know.

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11 years 3 weeks ago #2264 by rowby
Replied by rowby on topic SOLVED! Blank component with Enterprise Redirect
Hi

So sorry! I forgot to enable the plugin.

Now it looks fine.

And thanks so much for such quick response!

Rowby

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11 years 3 weeks ago #2266 by admin
Replied by admin on topic SOLVED! Blank component with Enterprise Redirect
U're welcome.

Thanks to you for supporting us with subscription.

Kind regards,
Luigi

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