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profile call in user module makes 500 error

  • Casadevall
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6 years 10 months ago #6513 by Casadevall
profile call in user module makes 500 error was created by Casadevall
After a successful login and with other calls (.../user/get/status) working well, if I try ..../user/get/profile, it returns me a 500 error. do I need to activate or configure something more?

Thanks,

Jordi

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6 years 10 months ago #6517 by admin
Replied by admin on topic profile call in user module makes 500 error
Hi Jordi
I need the error message. You should check your server error log and post here the error message.

I'm looking forward to hear from you...

Thanks

Luigi

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6 years 10 months ago #6522 by Casadevall
Replied by Casadevall on topic profile call in user module makes 500 error
Hello Luigi,

the error is:

[Mon Jan 29 19:22:44.358224 2018] [fcgid:warn] [pid 20359] [client 85.59.69.247:63722] mod_fcgid: stderr: PHP Fatal error: Class 'FieldsHelper' not found in /var/www/vhosts/wavecontrol.com/pre.wavecontrol.com/rfsafety/plugins/jbackend/user/user.php on line 775, referer: pre.wavecontrol.com/rfsafety/api/get/user/profile

I can do the login ok, also logout, and status at least. But when I try "..../api/get/user/profile", i have this error.

Thanks,

Jordi

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6 years 10 months ago #6525 by admin
Replied by admin on topic profile call in user module makes 500 error
Hi Jordi,
now the problem is clear. To replicate it, I need to know which version of Joomla you are using.

Thanks

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6 years 10 months ago #6527 by Casadevall
Replied by Casadevall on topic profile call in user module makes 500 error
Hi,

these are the versions I am using.

PHP Version 5.4.35
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

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6 years 10 months ago #6528 by admin
Replied by admin on topic profile call in user module makes 500 error
Thanks, I will check and let you know here.

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