Error Codes

The general format for any error response is the following:

{
    "status": "ko",
    "error_code": "<code>",
    "error_description": "<description>"
}

 

The following table includes all error codes with description, grouped by "realm".

KNN_KNIKunena not installed{"status":"ko","error_code":"KNN_KNI","error_description":"Kunena not installed"}

Realm Error code Error description JSON format
Module related error codes REQ_ANS Action not specified {"status":"ko","error_code":"REQ_ANS","error_description":"Action not specified"}
REQ_MNS Module not specified {"status":"ko","error_code":"REQ_MNS","error_description":"Module not specified"}
REQ_MNF Module not found {"status":"ko","error_code":"REQ_MNF","error_description":"Module not found"}
REQ_RUN Request unknown {"status":"ko","error_code":"REQ_RNS","error_description":"Request unknown"}
API key related error codes REQ_AKR API key required {"status":"ko","error_code":"REQ_AKR","error_description":"API key required"}
REQ_AKL API key limit exceeded {"status":"ko","error_code":"REQ_AKL","error_description":"API key limit exceeded"}
REQ_AKE API key expired {"status":"ko","error_code":"REQ_AKE","error_description":"API key expired"}
REQ_AKI API key invalid {"status":"ko","error_code":"REQ_AKI","error_description":"API key invalid"}
REQ_AKG API key generic error {"status":"ko","error_code":"REQ_AKG","error_description":"API key generic error"}
User authentication related error codes REQ_UCA Unable to check authentication {"status":"ko","error_code":"REQ_UCA","error_description":"Unable to check authentication"}
REQ_AUR Authentication required {"status":"ko","error_code":"REQ_AUR","error_description":"Authentication required"}
User module USR_LIF Login failed {"status":"ko","error_code":"USR_LIF","error_description":"Login failed"}
USR_LOF Logout failed {"status":"ko","error_code":"USR_LOF","error_description":"Logout failed"}
USR_UNR Username required {"status":"ko","error_code":"USR_UNR","error_description":"Username required"}
USR_PWR Password required {"status":"ko","error_code":"USR_PWR","error_description":"Password required"}
USR_EMR Email required {"status":"ko","error_code":"USR_EMR","error_description":"Email required"}
USR_NMR Name required {"status":"ko","error_code":"USR_NMR","error_description":"Name required"}
USR_ALI Already logged in {"status":"ko","error_code":"USR_NMR","error_description":"Already logged in"}
USR_UNE User not enabled {"status":"ko","error_code":"USR_UNE","error_description":"User not enabled"}
USR_RNA Registration not allowed {"status":"ko","error_code":"USR_RNA","error_description":"Registration not allowed"}
USR_IRF Invalid registration field {"status":"ko","error_code":"USR_IRF","error_description":"Invalid registration field"}
USR_UNL User not logged in {"status":"ko","error_code":"USR_UNL","error_description":"User not logged in"}
USR_UNE User not enabled {"status":"ko","error_code":"USR_UNE","error_description":"User not enabled"}
USR_EDR Error during registration {"status":"ko","error_code":"USR_EDR","error_description":"Error during registration"}
USR_UAX Username already exists {"status":"ko","error_code":"USR_UAX","error_description":"Username already exists"}
USR_EAX Email already exists {"status":"ko","error_code":"USR_EAX","error_description":"Email already exists"}
USR_RRE Reset request error {"status":"ko","error_code":"USR_RRE","error_description":"Reset request error"}
USR_RRF Reset request failed {"status":"ko","error_code":"USR_RRF","error_description":"Reset request failed"}
Content module CNT_ANF Article not found {"status":"ko","error_code":"CNT_ANF","error_description":"Article not found"}
CNT_AGE Article generic error {"status":"ko","error_code":"CNT_AGE","error_description":"Article generic error"}
CNT_ANA Access not authorized {"status":"ko","error_code":"CNT_ANA","error_description":"Access not authorized"}
CNT_CNF Category not found {"status":"ko","error_code":"CNT_CNF","error_description":"Category not found"}
CNT_NCF No categories found {"status":"ko","error_code":"CNT_NCF","error_description":"No categories found"}
CNT_TNS Tag not specified {"status":"ko","error_code":"CNT_TNS","error_description":"Tag not specified"}
CNT_TGE Tag generic error {"status":"ko","error_code":"CNT_TGE","error_description":"Tag generic error"}
CNT_ANS Alias not specified {"status":"ko","error_code":"CNT_ANS","error_description":"Alias not specified"}
Push module PSH_TNS Token not specified {"status":"ko","error_code":"PSH_TNS","error_description":"Token not specified"}
PSH_ANS App code not specified {"status":"ko","error_code":"PSH_ANS","error_description":"App code not specified"}
PSH_PNS Platform not specified {"status":"ko","error_code":"PSH_PNS","error_description":"Platform not specified"}
PSH_PUN Platform unknown {"status":"ko","error_code":"PSH_PUN","error_description":"Platform unknown"}
PSH_ESA Error saving app code {"status":"ko","error_code":"PSH_ESA","error_description":"Error saving app code"}
PSH_AUN Application unknown {"status":"ko","error_code":"PSH_AUN","error_description":"Application unknown"}
PSH_ESD Error saving device {"status":"ko","error_code":"PSH_ESD","error_description":"Error saving device"}
PSH_ECN Error creating notification {"status":"ko","error_code":"PSH_ECN","error_description":"Error creating notification"}
PSH_IAT Invalid authorization token {"status":"ko","error_code":"PSH_IAT","error_description":"Invalid authorization token"}
Menu module MNU_MNS Menu not specified {"status":"ko","error_code":"MNU_MNS","error_description":"Menu not specified"}
MNU_INF Item not found {"status":"ko","error_code":"MNU_INF","error_description":"Item not found"}
MNU_NIF No items found {"status":"ko","error_code":"MNU_NIF","error_description":"No items found"}
SobiPro module SP_SNI SobiPro not installed {"status":"ko","error_code":"SP_SNI","error_description":"SobiPro not installed"}
SP_SNS Section not specified {"status":"ko","error_code":"SP_SNS","error_description":"Section not specified"}
SP_CNS Category not specified {"status":"ko","error_code":"SP_CNS","error_description":"Category not specified"}
SP_PNS Parent not specified {"status":"ko","error_code":"SP_PNS","error_description":"Parent not specified"}
SP_SGE Section generic error {"status":"ko","error_code":"SP_SGE","error_description":"Section generic error"}
SP_NSF No sections found {"status":"ko","error_code":"SP_NSF","error_description":"No sections found"}
SP_SNF Section not found {"status":"ko","error_code":"SP_SNF","error_description":"Section not found"}
SP_CGE Category generic error {"status":"ko","error_code":"SP_CGE","error_description":"Category generic error"}
SP_NCF No categories found {"status":"ko","error_code":"SP_NCF","error_description":"No categories found"}
SP_CNF Category not found {"status":"ko","error_code":"SP_CNF","error_description":"Category not found"}
SP_EGE Entry generic error {"status":"ko","error_code":"SP_EGE","error_description":"Entry generic error"}
SP_NEF No entries found {"status":"ko","error_code":"SP_NEF","error_description":"No entries found"}
SP_ENF Entry not found {"status":"ko","error_code":"SP_ENF","error_description":"Entry not found"}
ZOO module ZOO_ZNI ZOO not installed {"status":"ko","error_code":"ZOO_ZNI","error_description":"ZOO not installed"}
ZOO_ZNS ZOO app not specified {"status":"ko","error_code":"ZOO_ZNS","error_description":"ZOO app not specified"}
ZOO_INF Item not found {"status":"ko","error_code":"ZOO_INF","error_description":"Item not found"}
ZOO_ANA Access not authorized {"status":"ko","error_code":"ZOO_ANA","error_description":"Access not authorized"}
ZOO_CNS Category not specified {"status":"ko","error_code":"ZOO_CNS","error_description":"Category not specified"}
ZOO_CNF Category not found {"status":"ko","error_code":"ZOO_CNF","error_description":"Category not found"}
ZOO_NCF No categories found {"status":"ko","error_code":"ZOO_NCF","error_description":"No categories found"}
Kunena module KNN_KNI Kunena not installed {"status":"ko","error_code":"KNN_KNI","error_description":"Kunena not installed"}
KNN_NTF No topic found {"status":"ko","error_code":"KNN_NTF","error_description":"No topic found"}
K2 module K2_KNI K2 not installed {"status":"ko","error_code":"K2_KNI","error_description":"K2 not installed"}
K2_NUF No users found {"status":"ko","error_code":"K2_NUF","error_description":"No users found"}
K2_INF Item not found {"status":"ko","error_code":"K2_INF","error_description":"Item not found"}
K2_IGE Item generic error {"status":"ko","error_code":"K2_IGE","error_description":"Item generic error"}
K2_ANA Access not authorized {"status":"ko","error_code":"K2_ANA","error_description":"Access not authorized"}
K2_CNF Category not found {"status":"ko","error_code":"K2_CNF","error_description":"Category not found"}
K2_NCF No categories found {"status":"ko","error_code":"K2_NCF","error_description":"No categories found"}
K2_CGE Category generic error {"status":"ko","error_code":"K2_CGE","error_description":"Category generic error"}
Search module - - -
Community Builder module CB_CNI Community Builder not installed {"status":"ko","error_code":"CB_CNI","error_description":"Community Builder not installed"}
CB_EAD Error accessing database {"status":"ko","error_code":"CB_EAD","error_description":"Error accessing database"}
CB_UNS User not specified {"status":"ko","error_code":"CB_UNS","error_description":"User not specified"}
CB_UNF User not found {"status":"ko","error_code":"CB_UNF","error_description":"User not found"}
CB_MFM Mandatory field missing {"status":"ko","error_code":"CB_MFM","error_description":"Mandatory field missing"}
CB_PUF Profile update failed {"status":"ko","error_code":"CB_PUF","error_description":"Profile update failed"}
Release System module REL_PNS Package not specified {"status":"ko","error_code":"REL_PNS","error_description":"Package not specified"}
REL_ENS Email not specified {"status":"ko","error_code":"REL_ENS","error_description":"Email not specified"}
REL_UNS Username not specified {"status":"ko","error_code":"REL_UNS","error_description":"Username not specified"}
REL_PWD Password not specified {"status":"ko","error_code":"REL_PWD","error_description":"Password not specified"}
REL_KNS Key not specified {"status":"ko","error_code":"CB_MFM","error_description":"Key not specified"}
REL_KNR Key not required {"status":"ko","error_code":"REL_KNR","error_description":"Key not required"}
REL_PNF Package not found {"status":"ko","error_code":"REL_PNF","error_description":"Package not found"}
REL_PNE Package not exists {"status":"ko","error_code":"REL_PNE","error_description":"Package not exists"}
REL_GNS Group not specified {"status":"ko","error_code":"REL_GNS","error_description":"Group not specified"}
REL_GNF Group not found {"status":"ko","error_code":"REL_GNF","error_description":"Group not found"}
REL_UNF User not found {"status":"ko","error_code":"REL_UNF","error_description":"User not found"}
REL_UNA User not authorized {"status":"ko","error_code":"REL_UNA","error_description":"User not authorized"}
REL_INK Invalid key {"status":"ko","error_code":"REL_INK","error_description":"Invalid key"}
REL_ESK Error sending key {"status":"ko","error_code":"REL_ESK","error_description":"Error sending key"}
REL_LIF Login failed {"status":"ko","error_code":"REL_LIF","error_description":"Login failed"}
REL_UNE User not enabled {"status":"ko","error_code":"REL_UNE","error_description":"User not enabled"}